Response to COVID-19

Posted on 1st April 2020

Following the outbreak of Covid-19 and the governments instruction to close all non-essential stores, CastleCourt will now be operating on a partial basis until further notice.

Under government guidance, Boots pharmacy, Superdrug and Halifax bank will continue to trade as essential pharmaceutical supply, food service and banking retailers.

In order to safely deliver these services to the public, customers are advised:

  • Access to the mall from both the city centre and the carpark will be via the Berry Street entrance only. The Royal Avenue entrance is closed.
  • Opening hours for our essential retailers will vary Monday – Sunday, please check with individual stores on the Store Directory.
  • The remainder of the mall is closed to public access.

We ask that all customers respect and adhere to the social distancing procedures currently in place at these stores, and thank you for your patience at this time. Please be aware that as this situation is evolving quickly, some retailers may change their opening hours at short notice. We will do our best to update all information as promptly as we can.

All kid’s club and 30th Birthday events are cancelled, and will be rescheduled later in the year. We look forward to welcoming our customers back for these celebrations.

We would also like to thank our amazing team at CastleCourt who are working under extremely challenging circumstances to bring these vital services to the local community.

Thank you for your support.